Support and more from O&O
This page tells you where to find help with O&O AppBuster, how licensing and updates work for a freeware program, and which other O&O products exist.
Support
- This documentation — open it from the program with Help → Online help or the F1 key. The Troubleshooting page lists typical problems with their cause and solution; the FAQ answers the most common questions.
- O&O support — the O&O support pages offer further help.
Before you contact support about a problem:
- Switch logging on under File → Settings → Advanced.
- Restart O&O AppBuster and reproduce the problem.
- Attach the log file
OOAppBuster.logfrom%LocalAppData%\OO Software\OO AppBuster\to your request. - Note the program version shown under Help → About.
➡️ Settings
Licensing and updates
O&O AppBuster is freeware. There is no licence key to enter, no registration and no paid edition. Use of the program is subject to the O&O Software End User Licence Agreement, which you can read under Help → About.
- New versions of O&O AppBuster — Help → About offers Check online for new version. Download the new version from the O&O AppBuster product page and run it; there is no installation to update.
- Updates for your apps — a different thing: O&O AppBuster can find and install updates for desktop apps via the Windows Package Manager. See Updates.
The O&O Tools for Windows window
When you close the program, it may open a separate O&O Tools for Windows window where you can discover other O&O products or subscribe to the free O&O newsletter.
The products shown in this window are not part of O&O AppBuster. Selecting a product opens its website; O&O AppBuster does not download or install it automatically.
Open the product window
The window can open automatically when you close O&O AppBuster. You can also open it at any time from Help → Explore more O&O products....
It appears no more than once during a session. It is not shown automatically when:
- you have already opened it during the current session,
- you selected Do not show this message again previously, or
- O&O AppBuster was started with the
/quietparameter.
Selecting Do not show this message again only disables the automatic display when you close O&O AppBuster. The Help-menu command remains available.
Explore O&O products
The window presents products that cover several common Windows tasks:
| Product | Purpose |
|---|---|
| O&O Syspectr | Remote monitoring and management of PCs and servers |
| O&O DiskImage | Backup and recovery of drives and complete systems |
| O&O Defrag | Storage optimization for PCs and servers |
| O&O DiskRecovery | Recovery of deleted files and data from damaged file systems |
| O&O ShutUp10 | Control of Windows privacy settings |
| O&O SafeErase | Secure, unrecoverable deletion of files and free space |
Select a product card to open the corresponding O&O website in your browser. You can also browse all O&O products.
Subscribe to the O&O newsletter
The lower part of the window contains an optional newsletter form:
- Enter your email address.
- Select Subscribe.
- Open the confirmation email and follow its instructions to complete the double opt-in.
The form validates the email address before it can be submitted. A confirmation message appears once the request has been accepted. O&O AppBuster then remembers that you subscribed and shows the newsletter section in its subscribed state the next time you open the product window.
The privacy notice in the window explains how O&O Software processes the email address. You can manage or cancel the subscription at any time from the O&O newsletter page.
Newsletter registration is optional and does not affect O&O AppBuster.