Skip to main content

Logs and notifications

The Home page answers whether protection is current; notifications interrupt you only when a decision or problem deserves attention; the log preserves operational detail.

Notification levels​

Under Settings β†’ Notifications, choose:

  • Everything β€” includes routine waiting states.
  • Backups and problems β€” reports runs and failures.
  • Only problems β€” the recommended quiet default.
  • Nothing β€” suppresses routine messages.

You are still told when an action you started cannot run, such as starting a second operation or connecting the wrong destination drive.

The operation log​

Open Log to filter informational messages, warnings, and errors. A useful support report includes:

  • O&O AutoBackup version and Windows version
  • Pair name and time of the failed run
  • Source and destination type
  • Complete error message and affected path
  • Whether retrying after reconnecting or closing an application changes the result

Do not publish logs without reviewing them; paths and file names can reveal personal information.

Interrupted runs​

If a run pauses for a missing drive, battery policy, or metered network, O&O AutoBackup offers to continue, continue anyway, or postpone. Postponing does not discard completed files. The next valid opportunity catches up.