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Windows recovery environment

The Windows recovery environment provides tools for recovery and maintenance when Windows cannot run normally. Check&Repair verifies that recovery image data is present and suitable for the running Windows version.

Check before repairing​

Select Check Windows recovery environment and then Check. A failure can mean that the image is missing or does not match the current Windows installation. Read the reported message before selecting Repair.

A recovery repair can involve obtaining and preparing replacement recovery data. Keep a working network connection and enough free space for temporary data. Let the process finish before shutting down.

Additional recovery prompts​

If the recovery environment is missing, the repair can ask for another step:

  • Set up a recovery partition and environment: offered when a local recovery image is found. This changes the recovery configuration and can create a partition; read the prompt before accepting.
  • Download a recovery image: offered when no local image is found. A suitable download location may not be available for the installed Windows version.
  • Recover from a Windows ISO file: offered as another source when no image is available. Select a suitable Windows ISO file in the file picker when requested.

These steps require a response. Declining or cancelling an image selection can leave the recovery check unresolved. Keep a current backup before accepting changes to recovery partitions.

If the recovery repair fails​

Note the exact error and read the log if it is offered. Include the Windows version and the Check&Repair version when contacting support. Do not delete or resize recovery partitions merely because this check failed; the check result alone does not identify a partition-layout solution.

A passed check confirms this part of the configuration. It does not test every possible recovery scenario and does not create a backup of files.