Support and more from O&O
This page tells you where to find help with O&O Check&Repair, how the application is updated, and which other O&O products exist.
Support
- This manual: press F1 or use the help button to open the online help for the current window. The Troubleshooting page lists typical problems with their cause and solution; the FAQ answers the most common questions.
- O&O support: the O&O Software support pages offer further help and a contact form.
Prepare a support request
Include:
- The O&O Check&Repair version and the Windows version.
- The steps that led to the problem.
- The exact message and any error code.
- Relevant findings or log excerpts, if available; see Results and logs.
Check reports and logs before sharing them: they can include file paths, process names or other details of the computer.
Licensing and updates
The O&O product catalog provides downloads, product descriptions and licensing information for the package in use. If this tool was supplied with another O&O product, include the name and version of that product in the support request.
Updates of the application are checked and applied from the Updates page of the settings; see Settings and updates.
More from O&O
O&O Software also offers tools for backup, recovery, storage optimization and Windows administration. Choose a tool according to the task at hand; reading this manual does not install or activate another product.
| Product | Purpose |
|---|---|
| O&O Syspectr | Remote monitoring and management of PCs and servers |
| O&O DiskImage | Backup and recovery of drives and complete systems |
| O&O Defrag | Storage optimization for PCs and servers |
| O&O DiskRecovery | Recovery of deleted files and data from damaged file systems |
| O&O ShutUp10 | Control of Windows privacy settings |
| O&O SafeErase | Secure, unrecoverable deletion of files and free space |
All products are listed at oo-software.com/en/products.