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Clipboard and Support

Reading values off the screen is fine for a quick look. When you have to hand them over — to a colleague, to your IT department, to a support ticket — O&O DeskInfo can package everything for you.

Copy info to clipboard​

Right-click the tray icon and choose Copy info to clipboard. All information from the currently active display profile is written to the clipboard as plain text, with the labels aligned into neat columns so it stays readable in an e-mail or a web form.

A dialog then confirms the copy and offers to open the text in Notepad right away. Answer Yes and a temporary file is created and opened; answer No and the text simply stays in the clipboard, ready to be pasted with Ctrl+V.

What you get:

  • Every value of the active profile, in the profile's order, including the separators as blank lines.
  • The version of O&O DeskInfo, so the recipient knows which build produced the report.
  • No graphs — history graphs are visual and are skipped in the text output. The corresponding numeric values (current, minimum, maximum) are included.
tip

Choose the Full profile before copying if you want the most complete report you can get in one click, then switch back to your usual profile afterwards.

The temporary file used for the Notepad export is %Temp%\DeskInfo.txt.

Windows product key​

Show Windows Product Key in the tray menu opens a small dialog with the product keys found on the system:

  • the product key of the current Windows installation,
  • and, if present, the OEM product key stored in the computer's BIOS by the manufacturer for the original Windows installation.

Copy all keys to the clipboard copies them out — again with an offer to open them in Notepad. Keep the result in a safe place; you will need it if you ever have to reinstall Windows.

The menu entry is hidden automatically when no valid key can be read from the system. The temporary file used for the Notepad export is %Temp%\ProductKey.txt.

note

The product keys are deliberately not part of any predefined display profile — a key permanently visible on the desktop is a security risk, especially in shared offices or during screen sharing. If you still want them on screen, add the OSProductKey and OSOEMProductKey keys to a custom profile.

Your own message on the desktop​

Config file

The InfoMessage setting places a free-text line above the system information. In managed environments this is the single most useful setting O&O DeskInfo has: it puts your help desk contact details permanently in front of the user.

<Settings>
  <InfoMessage>IT Help Desk: helpdesk@example.com | Phone: +49 30 1234-5678</InfoMessage>
</Settings>

The message is only displayed if the active profile contains the InfoMessage key — all predefined profiles do, in their first position. Details are in Enterprise Deployment.

Quick setup​

Quick setup… reopens the setup step of the welcome wizard at any time. It bundles the settings people change most often into one dialog:

  • Application start (start with Windows)
  • Display profile
  • Monitor selection
  • Window position, with a live preview
  • Text size and text opacity

This is handy when you have moved to a different monitor setup or changed your wallpaper and want to readjust everything in one go instead of walking through the menu.

About and online help​

Menu entryPurpose
Online helpOpens this documentation in your browser.
AboutShows the version of O&O DeskInfo, a summary of your Windows version, a link to the end user license agreement, a link to the online help and a link to check online for a newer version.
Explore more O&O products…Opens an overview of the other O&O tools for Windows.

The About dialog is also where you can confirm that O&O DeskInfo is freeware: you may use it on any number of computers and pass it on. If your copy arrived with an installer or bundled with other software, that is a violation of our terms of use — please tell us the source.

Logging​

Config file

For troubleshooting, O&O DeskInfo can write a detailed log:

<Settings>
  <LogEnabled>true</LogEnabled>
</Settings>

The log is written to %LocalAppData%\OO Software\OO DeskInfo\Logs\OODeskInfo.log. Enable it only when you are chasing a problem — and attach the file when you contact O&O Support, it usually shortens the conversation considerably.

Getting help​

When you report a problem, the output of Copy info to clipboard plus the log file is exactly the information we need.