Support and more from O&O
This page tells you where to find help with O&O DriveLED, how to obtain a new version, and which other O&O products exist.
Support
- This manual: select Help in the context menu or press F1 while the LED bar has the focus. The Troubleshooting page lists typical problems with their cause and solution; the FAQ answers the most common questions.
- O&O support: the O&O Software support pages offer further help and a contact form.
Prepare a support request
Include:
- The O&O DriveLED version and the Windows version.
- The steps that led to the problem.
- The exact message and any error code.
- Which drives are shown and which view options are enabled.
Check screenshots and reports before sharing them: they can include drive labels, file paths or other details of the computer.
Licensing and updates
The O&O product catalog provides downloads, product descriptions and licensing information for the package in use. If this tool was supplied with another O&O product, include the name and version of that product in the support request.
DriveLED has no automatic update dialog. A new version is obtained from the download source of the package, or together with the O&O product that includes the tool.
More from O&O
O&O Software also offers tools for backup, recovery, storage optimization and Windows administration. Choose a tool according to the task at hand; reading this manual does not install or activate another product.
| Product | Purpose |
|---|---|
| O&O Syspectr | Remote monitoring and management of PCs and servers |
| O&O DiskImage | Backup and recovery of drives and complete systems |
| O&O Defrag | Storage optimization for PCs and servers |
| O&O DiskRecovery | Recovery of deleted files and data from damaged file systems |
| O&O ShutUp10 | Control of Windows privacy settings |
| O&O SafeErase | Secure, unrecoverable deletion of files and free space |
All products are listed at oo-software.com/en/products.